Reception and Check In

Reception Hours

Winter Hours 8am to 5pm Sunday to Thursday – 8am to 6pm Friday and Saturday.   Summer hours  office will open at 6.30am on days when shuttle is operating for the Tongariro Crossing

Check Out

10.00 am

Check In

From 2.00 pm

Late Arrivals

Guests arriving after hours will find their check-in details in the Late Arrivals Box next to the office door.

After Hours Help

Guests requiring after hours assistance should phone 027 8923 898. 

In an emergency, dial 111 and ask for Ambulance, Police or Fire.